Monthly Archives: December 2012

Merry Christmas from Gainsborough Showers!

Like many companies, we’ll be shutting down over the Christmas holiday to give our staff a well-earned break! So, we’ll be open for reduced hours for dispatching orders and taking customer service calls. On the days we are open, we’ll be working hard to clear outstanding orders and take calls/answer emails, so please bear with us while we work through the backlog.

Dispatching your order

During the holiday period we will be open for reduced hours to dispatch orders, as detailed below. We will be working hard to clear any outstanding orders placed while we are closed, as quickly as possible on both 27th December and 2nd January, but please be aware there may be a short delay in dispatching your order.

19th December – orders placed before 1pm dispatched same day.
20th December – annual stock take, no orders will be dispatched
21st December – annual stock take, no orders will be dispatched
22nd December – closed
23rd December – closed
Christmas Eve – closed
Christmas Day – closed
Boxing Day – closed
27th December – orders placed during Christmas will be dispatched
28th December – orders placed before 1pm will be dispatched the same day
29th December – closed
30th December – closed
New Year’s Eve – orders placed before 1pm will be dispatched the same day
New Year’s Day – closed
2nd January – normal hours resumed. Orders placed during New Year closing will be dispatched.

Delivery

All orders for shower units will be sent by City Link Next Working Day Delivery and parts will be sent by first class Royal Mail.

Customer Service or Technical Queries

21st December –  normal hours 8.30am – 5.00pm
22nd December –  closed
23rd December –  closed
Christmas Eve – closed
Christmas Day – closed
Boxing Day – closed
27th December – open 8.30am – 1.30pm
28th December – open 8.30am – 1.30pm
29th December – closed
30th December –  closed
New Year’s Eve – open 8.30am – 1.30pm
New Year’s Day – closed
2nd January – normal hours resumed 8.30am – 5.00pm

If you need assistance outside of these hours please visit our advice centre for answers to your Frequently Asked Questions including technical advice. If you cannot find the answer to your query please email us and we will respond to you once our office re-opens on 2nd January.

Gainsborough Showers would like to wish all our customers a very Happy Christmas and New Year.

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Friday Poll: Take 2!

It’s been a while since our last poll, so we thought it was time to do a new one. We’ll try and do them a bit more regularly from now on.

For today’s poll, we’d love to know what time of day you prefer to shower – morning, afternoon or evening!

Add your answer and see the results of our previous poll What Type of Shower Do You Have?

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