Monthly Archives: January 2013

13 for 2013 [Part Two]

Welcome to Part 2 of our 13 for 2013 posts. In this post, we’ll go through the last few features of our website, starting with…

8.) New Showers

In our opinion, this is the most exciting part of our website. It’s where we list all of our latest shower models. Currently, our new GSX electric showers are featured, but later this year we’ll be adding lots more new models and we can’t wait! Our product team are currently busy planning the new releases, and as soon as they’re launched you’ll find them on the New Showers pages. We always link through to the individual product pages from this page to allow our customers to find out more information and buy if they wish.

9.) Next Working Day Delivery

We deliver all of our showers and spare parts to UK customers completely free of charge. Small spare parts are sent via Royal Mail First Class service, while large parts (such as engines) and showers are delivered by courier on the next working day (when ordered before 2pm).

10.) Register Your Guarantee

For complete peace of mind, customers who buy a Gainsborough shower can register their guarantee online quickly and easily. There’s a handy button on our homepage, and there’s also a link within the Advice Centre.

11.) Shower Articles

To provide our customers with interesting and informative we’ve added several shower articles on our site. These articles are designed to help our customer in their search to buy a new shower, and they range from explaining the differences between electric and mixer showers to the pros and cons of different shower types.

12.) Installation Guides

Our showers are all supplied with an Installation Guide, but in case the hard copy gets misplaced, we’ve added downloadable PDFs onto our website. These shower installation guides can all be found within the Advice Centre

13.) About Us – History

Did you know that Gainsborough Showers has been established for over forty years? The About Our History section explains the varied heritage of the company from its humble beginnings back in 1972. It makes interesting reading for anyone curious about how Gainsborough Showers has evolved over the years.

So, that concludes our 13 helpful website features for 2013. We hope you enjoyed our 2-part series.

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13 for 2013! [Part One]

Seeing as we’re in a brand New Year (although, almost at the end of the first month – where did January go?) we thought it would be a nice idea to explain 13 of the most helpful features on our websiteWhile 13 might be unlucky for some, we think it’s the perfect number. Our ultimate mission is to make buying a shower online quick, simple and painless. And to make sure we achieve that mission, we know that we need to have a brilliant website!

Gainsborough Website

This post will explain the first 7 features. Look out for Part Two which will go through the final 6 features.

1.) The Shower Store

We consider the Shower Store to be the heart of our website. It’s where we list all of our current ranges of showers, whether electric, mixer or  digital. We have made it easy for our customers to break down the categories even further by price, colour (for electrics) and home water system (for mixers) depending on which criteria are important. On each product page we have added plenty of detail to allow users to make an informed purchasing decision. So, that includes all features, as well as technical information such as water entry points as well as minimum and maximum pressure. We also display suggested alternative products at the bottom of each product page in case the current product is not quite suitable. Once the decision has been made, it’s a straightforward process to add the shower to the basket and complete the checkout process. And of course, all showers on our website are delivered free of charge.

2.) Help Me Choose

Now, while the Shower Store is definitely the heart of the site, the Help Me Choose function will be the starting point for many users. Help Me Choose has designed for customers who are not quite sure where to start. It will help them determine whether they want a mixer or an electric shower. For those who would like a mixer shower, the feature will help them work out which type of hot water system they have, if they are unsure. Once the type of shower has been determined, users will be directed to the relevant product listings with the Shower Store.

3.) Shower FAQs

Although many of our customers come to our website to buy a new shower, we have some current customers who may require some assistance. Our Shower FAQs have been devised by our knowledgeable Customer Service team to ensure that they contain the most appropriate advice. To keep things clear, the FAQs are separated into three sections: Electric Shower FAQs, Mixer Shower FAQs and General FAQs. On each page, users can find the solutions to some of the most commonly asked questions. We know this feature is particularly handy when the customer service department is closed. On every page, there is the option to contact us, whether by phone or email, should customers require further assistance.

4.) Parts Store

In addition to customers buying new showers and seeking advice, the Gainsborough website is also used as a spare parts store. If a part needs replacing, or the shower needs a refresh with a new hose or shower head, it’s very simple to find the relevant part and purchase. Customers can either browse by their shower model and then select the part from an exploded diagram, or alternatively type the part code into the search bar to be taken to the correct listing. Any customers that are unsure about their shower model can use the helpful Find Your Shower tool. Once the part has been selected, it is a simple process to add it the basket and complete the purchase. As with all showers, all spare parts come with free delivery.

5.) Shower Glossary

Our shower glossary is a relatively new addition to the website. It’s designed to help customers with some of the tricky technical terms that may be a bit confusing. At the moment, the Glossary can be found in the Advice Centre, but we plan to add a handy link in the future from each Product Page to make it easier to find (we’re nice like that).

6.) Replace an Old Model

If you have an older Gainsborough shower which is nearing the end of its life; and instead of buying a spare part you’d rather buy a brand new shower, then the Replace an Old Model page should be your first port of call. This page lists all of our older, now obsolete models, and suggests the best retro-fit replacement showers. Each suggestion conveniently links through to the respective Product Page too.

7.) Blog!

Yes, it’s this blog in position 7! Since it’s launch in February 2012 (almost 1 year old!), our blog has significantly increased in popularity, and continues to grow month on month. It’s now a valuable information and advice source for anyone interested in Gainsborough Showers – both current and potential new customers. We love to hear from you, so don’t be afraid to leave us a comment on any of our posts. And did you know it’s possible to receive this blog directly to your inbox? Sign up today and you’ll never have to come looking for us! A recent addition to our blog is the Twitter stream which features our latest tweets. And if you’re on Twitter, make sure you come and follow us @GainsShowers.

Stay tuned for Part 2 coming soon!

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New Year, New Bathroom?

The New Year has well and truly made its mark. So what resolutions did you make? To eat healthier, to give up smoking, or to make home improvements perhaps? If you’ve struggled to think of anything, or perhaps you’ve even already fallen at the first hurdle, don’t despair, how about making some changes around the home?

The start of a new year is the ideal time to refresh and renew, and often one of the most neglected rooms of the home is the bathroom. Does your bathroom need some New Year TLC? Thankfully, designers in the industry have predicted some bathroom trends for 2013 to help you decide on a new style:

Eco-friendly

Environmentally friendly products have been popular for some time now. Consumers are beginning to realise the importance of protecting the environment, and are buying products that reflect this. Think about the rise in ‘eco-friendly’ cars, and organic, environmentally friendly food. It’s the same with bathroom products – from water-saving taps, to eco-friendly shower heads, the bathroom industry has certainly taken notice of this consumer trend, and so there is plenty of choice for eco-conscious buyers. An added benefit of eco-friendly is that it usually means money-saving as well. In addition to water-saving devices, electric showers can be an economical choice for many homes as they work independently from the hot water system. By heating water on demand, installing an electric shower can mean that less energy is used to heat stored water that could otherwise be left wasted and unused.

2013 eco

Is your tap dripping? Get a new water-saving one

Save Space!

Another trend for bathrooms in 2013 is going to be clever space-saving storage options. More and more homeowners are choosing to stay and extend their homes, rather than move house.With families growing  space becomes a premium, and with bathrooms typically being one of the smallest rooms in the home, storage space becomes even more scarce. While some homeowners may be able to extend their homes, add another bathroom or even an ensuite, there are many who need to make do with the space they have. So, the demand for cleverly designed, space-saving bathroom cabinets has become much greater.

Add Some Art

Typically, bathrooms tend to be quite visually sterile, with plain, earthy tiles, and neutral colours. As homeowners get braver with their interior design, bathrooms are becoming more exciting. Now, the hot and steamy condition of a bathroom isn’t the best place to hang valuable artwork, but a bright print protected by a waterproof glass screen could be an option to add some colour whilst withstanding the humid conditions.  Another idea is to add some eye-catching tiles to add a splash of colour to the room. Be creative!

2013 art

Add some interest with coloured tiles

Sensual Spa

Another bathroom trend for 2013 is to recreate spa like experiences at home. Many of us have had lovely experiences in posh hotels and health clubs, with their luxurious bathrooms, and now the trend is to recreate these relaxing, indulgences spaces in our own bathrooms. So, from heated towel rails, to underfloor heating, ambient lighting and streamlined, we’re all looking for the latest high-tech advances to make our bathrooms as luxurious as possible. Of course, when it comes to showers, you can’t get much more luxury than a digital shower. Press the button and the shower tells you when the water is heated and the shower is ready to go – no more testing the water with your arm! Extra touches around the room, such as candles, spa-like bottles and products all add to the effect.

2013 luxury

Recreate the spa feel in your bathroom

Are you planning a revamp of your bathroom this year? What trends will you be choosing?

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